A user alerted us to a set of poor results on Trip, in this case relating to a search of breast cancer. It took me a few seconds to realise what was wrong:

For a hot topic such as breast cancer you’d expect almost exclusively green results (signifying higher quality). And, one result I was looking for – a recent Cochrane systematic review – was at result #28. So, what was going on?
We figured out it was a synonyms issue. We had mammary as a synonym of breast, so our system saw effectively three terms in the title (breast, cancer and mammary) and felt these were really, really relevant.
We have now edited the synonyms and the results now look as we’d expect:

All green and there are two Cochrane reviews in the top 5.
As it happens this issue only affected a small number of results (it also affected colorectal cancer but to a lesser extent) but for a popular search, such as breast cancer, the impact would have been widespread.
We’re committed to making Trip better and improvements like this are significant steps forward.

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