It appears that TRIP will shortly have no role in the NLH Q&A Service, I received a letter (about 3 weeks ago) telling me that the service would not be reprocured in its current format.

Irrespective of TRIP’s involvement I just hope they manage to create a system that satisfies the numerous current users of the service and at the same time expands capacity.

However, this is certainly not the end of TRIP’s involvement in Q&A, in the short-medium term are plans are as follows:

  1. We are currently negotiating a new Q&A contract with another national health service. This should go live by the autumn, I’m hoping to complete negotiations in the near future.
  2. A major new Q&A project will launch around summertime. I think this will have a significant impact on Q&A and will eventually overtake TRIP in usage (for reference we should get around 1 million searches this month and over 6 million page views). We’ve started work on this and the design work has got me so excited!
  3. I’m still toying with the idea of a Q&A journal.

As one door closes, another opens

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