We are really sorry about our site being down.

The issue is with our server, hosted by Rackspace. Yesterday afternoon we had to restart it (a process that normally takes a couple of minutes) and in doing so it resulted in it automatically updating the Windows software – this took ages, got to 100% and then it just stopped working. Rackspace engineers then tried to get it to work but they have clearly been unsuccessful! The last we heard they are trying to roll back the changes. We are trying everything we can to get Rackspace to speed things up!

Once again, we’re sorry for this loss of service.