It’s been a fantastic month for AskTrip — we’ve now handled over 1,400 questions! Even though we’re still early in the journey, we’ve already identified a number of ways to make AskTrip even better:

AskTrip en español – we’re currently testing this and hopefully it’ll be released sometime in August.

Helping When Evidence Is Limited

Coming soon (testing in August, possible release in September), a two-pronged approach when answers are limited by a lack of strong evidence:

  • Widen the question – We’ll automatically suggest broader versions of the user’s question to help surface more relevant evidence.
  • Look beyond Trip – Our database prioritises high-quality content, but users will have the option to search outside Trip when needed.

Improving Answer Quality

We know quality is about more than just evidence:

  • Quality control – We’re logging answers flagged as problematic and digging into the causes.
  • Prompt tuning – We’re refining how the system asks and interprets questions to avoid confusing or off-target responses.
  • Adding extra content – Where we find gaps in our database, we’re working to fill them.
  • Studying (with an academic partnership) low-evidence Q&As – These may offer insight into gaps in the literature, and we’re starting to explore them more formally.
  • Better automatic scoring – We’re improving how we measure the quality of each answer.

Transparency
We’re committed to demystifying how AskTrip works — it’s essential for building trust. More on this soon.

Save Q&As
This has been requested by users, and we’ve taken note!

After all that?
We’re also thinking big – educational features, deeper evidence reviews, and new types of answers are all on the horizon.
And there’s one idea so ambitious we’re not even going to mention it yet – it sounds wild, but it just might be possible.

Thanks for being part of the journey
We’re learning fast, improving all the time, and always open to feedback. AskTrip is built to help you find answers you can trust — and we’re only just getting started.